Shipping
HOW AND WHEN WE DELIVER
We deliver from our workshop at Amritsar, Punjab, via DHL Bluedart/Fedex/UPS and offer different shipping options as applicable. For more information on shipping options, please contact at pujan@kraftedwithatwist.com and expect a due response within 24 hours of receiving the email.
Estimated delivery times are to be used as guides only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs' clearance processes.
We are unable to redirect orders once items have been dispatched. All orders require a signature upon receipt. All of my products demand skilled craftsmanship and attention to detail, and the time and effort required for creating a single piece of art is always justified. The date of dispatch heavily depends on the date of completion of art work.
On each product page, you will find a Shipping/Delivery estimate that we try our best to abide by. Our business working days do not include Sunday and major Indian holidays. Please note that your delivery will be scheduled keeping only business days in consideration and the time frame of delivery will be notified to you promptly.
All domestic orders generally take about 3-4 days for delivery from the date of dispatch. International orders take a minimum of 7 days for delivery from the date of dispatch.
Domestic Customers (Residing within India): Product Prices displayed are inclusive of all taxes and duties local to India.
For International Customers (Residing outside of India): Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means Product Prices displayed are exclusive of all import duties. As a buyer and recipient, when making a purchase, you are liable for all import duties, customs and local sales taxes levied by the country you currently reside in. Payment of these at the time of delivery is necessary to release your order from Customs on arrival.